Title: AI Chatbot for WooCommerce – WBL Chat
Author: Enes Gezen
Published: <strong>June 18, 2025</strong>
Last modified: December 7, 2025

---

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# AI Chatbot for WooCommerce – WBL Chat

 By [Enes Gezen](https://profiles.wordpress.org/weblicas/)

[Download](https://downloads.wordpress.org/plugin/wbl-chat.1.0.4.zip)

 * [Details](https://mri.wordpress.org/plugins/wbl-chat/#description)
 * [Reviews](https://mri.wordpress.org/plugins/wbl-chat/#reviews)
 *  [Installation](https://mri.wordpress.org/plugins/wbl-chat/#installation)
 * [Development](https://mri.wordpress.org/plugins/wbl-chat/#developers)

 [Support](https://wordpress.org/support/plugin/wbl-chat/)

## Description

WBL Chat adds an AI-powered live chat window to your WordPress site. It’s a modern
solution that helps you improve customer experience, increase sales, and provide
instant support to your visitors. The plugin works seamlessly with WooCommerce, 
automatically detecting product names and turning them into smart suggestions within
the chat.

### Features

WBL Chat adds an AI-powered live chat window to your WordPress site. It’s a modern
solution that helps you improve customer experience, increase sales, and provide
instant support to your visitors.

The plugin works seamlessly with WooCommerce. It automatically detects product names,
displays their prices and descriptions, and turns them into clickable links right
within the chat.

✨ **Why Choose WBL Chat?**

 * 🌐 **AI-Powered Conversations**
    Every message is processed using OpenAI, allowing
   your chatbot to respond intelligently and naturally – just like a real sales 
   assistant.
 * 🛒 **WooCommerce Product Recognition**
    The chatbot detects product names mentioned
   in chat and shows the relevant price, description, and category with a direct
   product link.
 * 🎨 **Fully Customizable Design**
    Adjust chat icon, colors, font, and window 
   position to match your brand with just a few clicks.
 * 📨 **Email Capture & Logging System**
    Optionally ask users for their email before
   starting a chat. All emails and conversations are safely saved as `.txt` files
   for review.
 * 💬 **Quick Start Questions**
    Set up to 3 pre-defined questions to let users 
   quickly engage with the chatbot and boost interaction.
 * 💾 **Conversation History Logging**
    All chat sessions are stored in the admin
   panel and can be downloaded for customer support, marketing, or analysis.
 * 🚀 **Easy Setup, No Coding Needed**
    The plugin works out of the box in demo 
   mode. Test it instantly, and when you’re ready, enter your OpenAI API key to 
   unlock full features.
 * 🔒 **Privacy-Friendly & Secure**
    WBL Chat does not use any tracking scripts,
   cookies, or third-party analytics. Chat data is stored locally and never sent
   to ad platforms.

**Who is it for?**
 – WooCommerce store owners – Niche businesses, bloggers, educators,
consultants – Anyone who wants faster, smarter customer support

With WBL Chat, your website doesn’t just sell—it communicates intelligently, supports
your visitors, and builds trust with every interaction.

### Privacy

WBL Chat sends **visitor prompts & your system prompt** to OpenAI for completion(
via the proxy).
 No personal data is intentionally collected; however, visitors 
may write personal info in chat. You are responsible for disclosing this in your
own privacy policy.

### License

This plugin is Free Software, released under the GNU GPL v2 or later.
 Third-party
components remain under their respective licenses.

## Screenshots

 * [[
 * Chat bubble & “online” label
 * [[
 * Modern chat window (front-end)
 * [[
 * WooCommerce product mentions become links
 * [[
 * Admin  Setup panel
 * [[
 * Admin  Color & text customization

## Installation

 1. Upload the plugin folder or install from “Plugins  Add New  Upload Plugin”.
 2. Activate **WBL Chat**.
 3. Go to **WBL Chat  Setup** and paste your free license key (get it in 10 seconds
    at <https://weblicas.com/wbl-chatbot/).
 4. (Optional) Enable WooCommerce integration under **WBL Chat  WooCommerce**.
 5. Tweak colors, texts & quick-questions under **Customization** and **Theme** tabs.
 6. Visit your front-end – the launcher bubble appears on selected pages!

Uninstall removes all options & logs.

## FAQ

### Is WBL Chat free to use?

Yes. The plugin includes a free demo mode that works instantly after installation—
no setup or payment required. Demo mode includes a 3-day trial with 50 messages.
You can upgrade anytime by entering a valid license key.

### Does WBL Chat work with WooCommerce?

Absolutely. WBL Chat can detect product names, prices, descriptions, and categories
automatically. It’s fully compatible with WooCommerce stores.

### Where are chat messages and emails stored?

All messages and emails are saved securely in `.txt` format on your own server. 
You can view or download them from the WBL Chat > Logs section in your WordPress
dashboard.

### Can I collect customer emails before starting a chat?

Yes. You can enable the “E-mail Required?” option in the settings. Visitors will
be prompted to enter their email before chatting.

### Can I customize the chat widget design?

Yes. You can change the chat icon, color scheme, position, text content, and even
the font — all from the admin panel without writing code.

### Does WBL Chat support other languages?

WBL Chat is fully translatable and includes `.po/.mo` files. You can also customize
chatbot prompts in your preferred language.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“AI Chatbot for WooCommerce – WBL Chat” is open source software. The following people
have contributed to this plugin.

Contributors

 *   [ Enes Gezen ](https://profiles.wordpress.org/weblicas/)

[Translate “AI Chatbot for WooCommerce – WBL Chat” into your language.](https://translate.wordpress.org/projects/wp-plugins/wbl-chat)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/wbl-chat/), check out
the [SVN repository](https://plugins.svn.wordpress.org/wbl-chat/), or subscribe 
to the [development log](https://plugins.trac.wordpress.org/log/wbl-chat/) by [RSS](https://plugins.trac.wordpress.org/log/wbl-chat/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.0.4 – 2025-12-07

 * **Branding improvements for WordPress.org**
    - Updated plugin name and description for better clarity
    - Removed SaaS-specific terminology from user-facing content
    - Enhanced plugin presentation for WordPress repository

#### 1.0.3 – 2025-06-17

 * **Code-quality pass for WordPress.org review**
    - Ajax URL is now passed via `wp_localize_script()`
    - Removed remote Flaticon icon – local `default-icon.png` bundled
    - Added ABSPATH checks to prevent direct file access
    - Moved `load_plugin_textdomain()` into `init` (only for WP < 4.6)
    - Readme: documented external services section
 * Minor CSS fix for RTL themes

#### 1.0.2 – 2025-05-10

 * UI polish, font-size variable
 * Product-name autolink improved (handles diacritics)

#### 1.0.0

 * Initial public release

## Meta

 *  Version **1.0.4**
 *  Last updated **4 months ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 5.0 or higher **
 *  Tested up to **6.8.5**
 *  PHP version ** 7.2 or higher **
 *  Language
 * [English (US)](https://wordpress.org/plugins/wbl-chat/)
 * Tags
 * [chatbot](https://mri.wordpress.org/plugins/tags/chatbot/)[live-chat for wordpress](https://mri.wordpress.org/plugins/tags/live-chat-for-wordpress/)
 *  [Advanced View](https://mri.wordpress.org/plugins/wbl-chat/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/wbl-chat/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/wbl-chat/reviews/)

## Contributors

 *   [ Enes Gezen ](https://profiles.wordpress.org/weblicas/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/wbl-chat/)

## Donate

Would you like to support the advancement of this plugin?

 [ Donate to this plugin ](https://weblicas.com)